[SOGo] problem opening external imap in /SOGo

[mj]

Hi,

We are having problems opening external imap accounts in the SOGo web
access. The problem seems to be specific to hosted imap on ms exchange
This is on sogo 2.3.8, and I tried various non-exchange external imap
accounts, and they are working fine.

I there some incompatibility between exchange imap and the SOGo web
access? Is exchange-imap in /SOGo working for others here?

Regards,
MJ

[lists]

Hi all,

No one..?

Can anyone try opening an exchange imap mailbox as an external (second)
mailbox in the /SOGo webmail..?

Does it work for you? We are getting the errors below, and would like to
know if this is something specific only to us, or if /SOGo generally has
issues with external imap accounts on exchange.

MJ

Post by mj
Hi,
We are having problems opening external imap accounts in the SOGo web
access. The problem seems to be specific to hosted imap on ms exchange

Mar 02 17:53:30 sogod [3204]: [ERROR]
Mar 02 17:53:47 sogod [3204]: [ERROR]
Mar 02 17:55:34 sogod [16814]: [ERROR]
{RawResponse = "{ResponseResult = {description = \"Server Unavailable.
15\"; result = no; tagId = 6; }; }"; reason = "Server Unavailable.
15"; result = 0; }
Mar 02 17:55:35 sogod [18009]: [ERROR]
"{ResponseResult = {description = \"Server Unavailable. 15\"; result =
no; tagId = 6; }; }"; reason = "Server Unavailable. 15"; result = 0; }

This is on sogo 2.3.8, and I tried various non-exchange external imap
accounts, and they are working fine.
I there some incompatibility between exchange imap and the SOGo web
access? Is exchange-imap in /SOGo working for others here?
Regards,
MJ

[lists]

Really..?

No one willing/able to test? Or does it work for everybody?

Or nobody understands our problem/question..?

MJ

Post by lists
Hi all,
No one..?
Can anyone try opening an exchange imap mailbox as an external (second)
mailbox in the /SOGo webmail..?
Does it work for you? We are getting the errors below, and would like to
know if this is something specific only to us, or if /SOGo generally has
issues with external imap accounts on exchange.
MJ

Post by mj
Hi,
We are having problems opening external imap accounts in the SOGo web
access. The problem seems to be specific to hosted imap on ms exchange

Mar 02 17:53:30 sogod [3204]: [ERROR]
Mar 02 17:53:47 sogod [3204]: [ERROR]
Mar 02 17:55:34 sogod [16814]: [ERROR]
{RawResponse = "{ResponseResult = {description = \"Server Unavailable.
15\"; result = no; tagId = 6; }; }"; reason = "Server Unavailable.
15"; result = 0; }
Mar 02 17:55:35 sogod [18009]: [ERROR]
"{ResponseResult = {description = \"Server Unavailable. 15\"; result =
no; tagId = 6; }; }"; reason = "Server Unavailable. 15"; result = 0; }

This is on sogo 2.3.8, and I tried various non-exchange external imap
accounts, and they are working fine.
I there some incompatibility between exchange imap and the SOGo web
access? Is exchange-imap in /SOGo working for others here?
Regards,
MJ

[Christian Mack]

Hi

Just because you have exchange running, this does not mean, that others
do so too.
And we for example do not allow our users to use external IMAP accounts
in our SOGo webinterface.
Which is partly because of legal problems.


Kind regards,
Christian Mack

Post by lists
Really..?
No one willing/able to test? Or does it work for everybody?
Or nobody understands our problem/question..?
MJ

Post by lists
Hi all,
No one..?
Can anyone try opening an exchange imap mailbox as an external (second)
mailbox in the /SOGo webmail..?
Does it work for you? We are getting the errors below, and would like to
know if this is something specific only to us, or if /SOGo generally has
issues with external imap accounts on exchange.
MJ

Post by mj
Hi,
We are having problems opening external imap accounts in the SOGo web
access. The problem seems to be specific to hosted imap on ms exchange

Mar 02 17:53:30 sogod [3204]: [ERROR]
Mar 02 17:53:47 sogod [3204]: [ERROR]
Mar 02 17:55:34 sogod [16814]: [ERROR]
{RawResponse = "{ResponseResult = {description = \"Server Unavailable.
15\"; result = no; tagId = 6; }; }"; reason = "Server Unavailable.
15"; result = 0; }
Mar 02 17:55:35 sogod [18009]: [ERROR]
"{ResponseResult = {description = \"Server Unavailable. 15\"; result =
no; tagId = 6; }; }"; reason = "Server Unavailable. 15"; result = 0; }

This is on sogo 2.3.8, and I tried various non-exchange external imap
accounts, and they are working fine.
I there some incompatibility between exchange imap and the SOGo web
access? Is exchange-imap in /SOGo working for others here?
Regards,
MJ

[lists]

Hi Christian,

Post by Christian Mack
Just because you have exchange running, this does not mean, that others
do so too.

Sure, I understand that.
But I would expect SOMEONE to use a config like this, or at least to be
able to test the fuctionality.

Post by Christian Mack
And we for example do not allow our users to use external IMAP accounts
in our SOGo webinterface.
Which is partly because of legal problems.

What legal problems?

Anyway, if nobody can test/verify this, I'll use a support incident on this.

Thanks for replying.

MJ