[SOGo] Multiple accounts question

[Emilio Fonseca]

Where can I add a new account in SOGo v3?
Or it is not possible?

I've read about *SOGoMailAuxiliaryUserAccountsEnabled *option in
sogo.conf, but didn't cause any effect.

Att.

[Peter B]

Hi Emílio,

Once you've enabled the option (assuming you restarted the server!)
click on the cog icon above the folder list for Preferences, then click
on Mail in the left column to get mail options, on the right will appear
general mail options, but across the top you have "tabs" for other mail
options. One of those will be "Imap Accounts" if the option you
mentioned below is correctly configured.

Note that when adding things in Preferences you must click the green
disk icon "Save" in the top-right after adding/modifying account
information. Even though something you've added or modified is displayed
in this list it's not actually saved until you click that icon - have
had a certain amount of user frustration with that!

Peter.

Post by Emilio Fonseca
Where can I add a new account in SOGo v3?
Or it is not possible?
I've read about *SOGoMailAuxiliaryUserAccountsEnabled *option in
sogo.conf, but didn't cause any effect.
Att.
--
Emílio Fonseca
Development Analyst
Mav Tecnologia - [phone]
--
https://inverse.ca/sogo/lists

[Emilio Fonseca]

Hi Peter,

thank you a lot for the help. I restarted the server, once I changed the
sogo.conf file.
I found the "IMAP Accounts" tab that you mentioned, but I can't see any
option to add another account.
As you can see in this picture:

Image

Post by Peter B
Hi Emílio,
Once you've enabled the option (assuming you restarted the server!)
click on the cog icon above the folder list for Preferences, then
click on Mail in the left column to get mail options, on the right
will appear general mail options, but across the top you have "tabs"
for other mail options. One of those will be "Imap Accounts" if the
option you mentioned below is correctly configured.
Note that when adding things in Preferences you must click the green
disk icon "Save" in the top-right after adding/modifying account
information. Even though something you've added or modified is
displayed in this list it's not actually saved until you click that
icon - have had a certain amount of user frustration with that!
Peter.

Post by Emilio Fonseca
Where can I add a new account in SOGo v3?
Or it is not possible?
I've read about *SOGoMailAuxiliaryUserAccountsEnabled *option in
sogo.conf, but didn't cause any effect.
Att.
--
Emílio Fonseca
Development Analyst
Mav Tecnologia - [phone]
--
https://inverse.ca/sogo/lists

--
https://inverse.ca/sogo/lists

[Peter B]

Post by Emilio Fonseca
Hi Peter,
thank you a lot for the help. I restarted the server, once I changed
the sogo.conf file.
I found the "IMAP Accounts" tab that you mentioned, but I can't see
any option to add another account.

Humm, if you have "SOGoMailAuxiliaryUserAccountsEnabled = YES;" then
you should get an option to add a new account.



I have it enabled and as you can see, I have an extra account in there
already.

Try the reload button - a lot of the sogo WebUI is cached by the browser
(often have to hit reload between nightlies to get the latest JS for
example). If that doesn't work try the following:

/etc/init.d/sogo stop
pkill -9 sogo
/etc/init.d/memcached stop
/etc/init.d/memcached start
/etc/init.d/sogo start

I can't remember what specifically prompted me to start doing this but I
now do this after every config change. I found that in some instances
not all SOGo process stopped completely (hence the pkill) and that
sometimes certain things were cached between restarts.

Peter.

Post by Emilio Fonseca
Image

Post by Peter B
Hi Emílio,
Once you've enabled the option (assuming you restarted the server!)
click on the cog icon above the folder list for Preferences, then
click on Mail in the left column to get mail options, on the right
will appear general mail options, but across the top you have "tabs"
for other mail options. One of those will be "Imap Accounts" if the
option you mentioned below is correctly configured.
Note that when adding things in Preferences you must click the green
disk icon "Save" in the top-right after adding/modifying account
information. Even though something you've added or modified is
displayed in this list it's not actually saved until you click that
icon - have had a certain amount of user frustration with that!
Peter.

Post by Emilio Fonseca
Where can I add a new account in SOGo v3?
Or it is not possible?
I've read about *SOGoMailAuxiliaryUserAccountsEnabled *option in
sogo.conf, but didn't cause any effect.
Att.
--
Emílio Fonseca
Development Analyst
Mav Tecnologia - [phone]
--
https://inverse.ca/sogo/lists

--
https://inverse.ca/sogo/lists

--
Emílio Fonseca
Development Analyst
Mav Tecnologia - (31) 3211-7777
--
https://inverse.ca/sogo/lists

[Emilio Fonseca]

Problem solved !

My problem was: I was setting SOGoMailAuxiliaryUserAccountsEnabled as
global.
I put it into SOGoUserSources and worked fine.

Thank you guys a lot !

Best regards.

Post by Peter B

Post by Emilio Fonseca
Hi Peter,
thank you a lot for the help. I restarted the server, once I changed
the sogo.conf file.
I found the "IMAP Accounts" tab that you mentioned, but I can't see
any option to add another account.

Humm, if you have "SOGoMailAuxiliaryUserAccountsEnabled = YES;" then
you should get an option to add a new account.
I have it enabled and as you can see, I have an extra account in there
already.
Try the reload button - a lot of the sogo WebUI is cached by the
browser (often have to hit reload between nightlies to get the latest
/etc/init.d/sogo stop
pkill -9 sogo
/etc/init.d/memcached stop
/etc/init.d/memcached start
/etc/init.d/sogo start
I can't remember what specifically prompted me to start doing this but
I now do this after every config change. I found that in some
instances not all SOGo process stopped completely (hence the pkill)
and that sometimes certain things were cached between restarts.
Peter.

Post by Emilio Fonseca
Image

Post by Peter B
Hi Emílio,
Once you've enabled the option (assuming you restarted the server!)
click on the cog icon above the folder list for Preferences, then
click on Mail in the left column to get mail options, on the right
will appear general mail options, but across the top you have "tabs"
for other mail options. One of those will be "Imap Accounts" if the
option you mentioned below is correctly configured.
Note that when adding things in Preferences you must click the green
disk icon "Save" in the top-right after adding/modifying account
information. Even though something you've added or modified is
displayed in this list it's not actually saved until you click that
icon - have had a certain amount of user frustration with that!
Peter.

Post by Emilio Fonseca
Where can I add a new account in SOGo v3?
Or it is not possible?
I've read about *SOGoMailAuxiliaryUserAccountsEnabled *option in
sogo.conf, but didn't cause any effect.
Att.
--
Emílio Fonseca
Development Analyst
Mav Tecnologia - [phone]
--
https://inverse.ca/sogo/lists

--
https://inverse.ca/sogo/lists

--
Emílio Fonseca
Development Analyst
Mav Tecnologia - (31) 3211-7777
--
https://inverse.ca/sogo/lists

--
https://inverse.ca/sogo/lists

[mj]

Post by Emilio Fonseca
Hi Peter,
thank you a lot for the help. I restarted the server, once I changed the
sogo.conf file.
I found the "IMAP Accounts" tab that you mentioned, but I can't see any
option to add another account.
Image

Interesting. Below the pencil, we have a clickeable item called "new
mail account".

No idea why you don't have it. I guess the whole tab "imap accounts"
would not appear, if you hadn't successfully enabled the option in
sogo.conf.

Strange.

[Peter B]

Post by mj

Post by Emilio Fonseca
Hi Peter,
thank you a lot for the help. I restarted the server, once I changed the
sogo.conf file.
I found the "IMAP Accounts" tab that you mentioned, but I can't see any
option to add another account.
Image

Interesting. Below the pencil, we have a clickeable item called "new
mail account".
No idea why you don't have it. I guess the whole tab "imap accounts"
would not appear, if you hadn't successfully enabled the option in
sogo.conf.
Strange.

This seems like normal behaviour, or at least it appears that the tab is
not linked to the MailAux setting but something else.

I also had the "IMAP Accounts" tab even though "MailAux" was set to "No"
and couldn't use it for anything other than viewing the account details
of the IMAP account in use. It wasn't until I set it to MailAux to "Yes"
that I got the "New Mail Account" link.

Truthfully, I can't say for certain whether or not the tab ever /wasn't
/there.....

Peter.